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Multi-Factor Authentication (MFA) User Guides

1- What is MFA?

KU uses FortiAuthenticator Multi-Factor Authentication for employees and students for accessing KU applications that use Single Sign-on.

MFA adds an extra layer of protection to our key systems and helps prevent things like data breaches and online fraud. You may have used a similar security measure on websites which hold sensitive data, such as online banking.

2- What is MFA Self-Service URL Link

You can access the聽MFA Self-service聽from here:聽

3- How to add MFA to your KU account

Follow the below video to activate your MFA.

You can access the聽MFA Self-service聽from here.聽

4- How to re-provision MFA Token (Lost Token or Change Mobile)

 

5- How to request IT support?

Contact the KU IT Service Desk at servicedesk@ku.ac.ae